Al-Hillal Al-Motaheda is committed to meet the expectations and needs of its clients.
This policy is implemented through the adaption of a quality management (ISO 9001).
Meeting the clients’ requirements by applying quality assurance and control measures across all organizational processes.
Engaging on continuous improvement through management commitment and employee participation at all levels of the company.
Providing assurance, through regular internal audit and managements meetings review which shows that the quality management system remains effective in company’s meetings and client’s requirements.
Ensuring clients’ satisfaction in every order that we process by meeting clients’ requirements for products quality and delivery schedule.
Resolving clients’ complaints as soon as possible.